EDUCATION TECHNOLOGY

All students in grades 3 through 12 will receive a Chromebook at homeroom at the start of the school year.  Please also make sure you have signed off on the device. We require students to use the school-issued Chromebook.  Please contact your student's Assistant Principal or liaison if this possess a problem.

Please complete the SSCPS Device Loan Agreement if you have not done so in previous years.  Please note that FamilyID is very secure about your family's data.  For issues using your FamilyID account, FamilyID requires us to direct you to their helpline at 781-205-2800 for further assistance.

The basic steps to fill out the loan agreement are:

1. Click "Register Now"
2. Sign in or create an account.  
3. Fill out your student's name in the participant fields.
4. Scroll down to select "Yes" & enter your name as an electronic signature.
5. Scroll down to submit.
6. Repeat steps #3 through #6 for each additional student attending SSCPS.

Please note that we have heard of issues with some smartphones about a missing Submit button.  We suggest using a laptop or desktop and/or calling FamilyID's helpline at 781-205-2800.

Students in grades 5 through 12 are allowed to bring their Chromebook home. For students in grades 3 or 4, in order to bring their Chromebook home, they will need permission from their teacher and acknowledgement from their parent/guardian.

All devices remain the property of SSCPS.   All families must still adhere to the Student & Family Handbook.  All students are required to bring their devices to school each day and make sure the device is fully charged.  

The first thing to do with a Chromebook is to connect it to the Internet.  Chromebooks can work offline, but the first login and class participation requires the Internet.  After getting online, the student will need to log in with their school Google account and then go to Google Classroom for most activities.

• Most things can be fixed by clearing the student profile on the Chromebook.  This includes when the camera or microphone stops working as well as general slowness or feeling "laggy".  Please note that this will remove files in "Downloads", but not any files in "My Drive" or other shared locations.
• If your camera or microphone is still not working, you may have missed the question to allow the website to use it.  You can use these instructions to enable both for Meet or another appropriate site.
• You can also do a "hard reset" on the device.  To perform a hard reset, hold down the Refresh button and push the power button.  After rebooting don't worry, the device will still be managed by SSCPS.
• You can always email help@sscps.org and we can help you. 

SSCPS has purchased various models of Chromebooks.  All models are 11" in size.  

All current Chromebook models that SSCPS will be distributing to students possess the standard headset/mic combo port.  Though we recommend wired headphones, they also support Bluetooth for wireless earbuds.

Students may be given an iPad for specific circumstances.  If that is the case, most usage is guided by a liaison.  It is best that we work with them to make sure the device is meeting those needs.

All students, grades K - 12, receive a Google account.  This account does not include email for K - 4 students.  New students have their accounts issued at the start of the year or at the time of enrollment.  Returning students will use the same Google account issued in prior years.

Please ask one of your student's teachers for your child's account.

Please ask one of your student's teachers to help them with logging into their Google Account.  We do this so a teacher can ensure that they are getting signed in.  For K - 2 students, their teacher can email Clever Badges to parents.  For students 3 - 12, their teacher may submit a ticket to reset their password.  If your child has trouble remembering their password an arrangement can be worked out with their teacher(s) and/or Assistant Principal.

This may happen when multiple Google accounts are used on a non-school device.  Accounts might be a personal account or other Google account.  You will need to setup Multiple Profiles or Remove Other Accounts.  This should not happen on school-issued Chromebooks.

This is often because the default Google account is not the school-issued Google account.  Many people have personal accounts or share a computer at home. Multiple Google accounts can cause confusion for many online resources that use "Sign-in with Google" features. You will need to setup Multiple Profiles or Remove Other Accounts.

Please ask the teacher to manually invite the student, issue a join code, or verify internally that everything is scheduled properly.

Parents/guardians can get summaries emailed to them about the activity in their student(s) Google Classrooms.  There are three components:

1. Teachers must turn this feature on. 
2. Teachers must associate the parent/guardian email with the student's Google Classroom enrollment.
3. There are settings explained here for the parent/guardian.

That is true!  We are here to help, please reach out to your student's teachers or email help@sscps.org.  Google also provides a Google For Education Family Tech FAQ, Best Practices for Family Engagement, a Google Terms Glossary, and a YouTube playlist of videos.

Clever creates accounts in online tools and resources for students and teachers.  It also connects the school's Google accounts so they can be used to sign in to those online resources.

The best way to get into Clever is to use the link under "Students" above.  After that, please use the "Log in with Google" button and use your student Google account.  Any appropriate online tools will be displayed once you are logged in.

Students in grades K - 2 are given "Clever Badges" to log in.  This means they do not need to type in their Google account name & password.  Please email your student's teacher to get the Clever Badge. 

After going to https://clever.com/in/sscps & clicking on "Clever Badge log in", hold the badge up to your computer's camera.  Be careful with new computers/browsers, most ask for access your computer's camera.  

Clever also has this page for additional help.

If an online resource is missing, please ask the teacher to verify everything is scheduled properly.

This should not happen on school-issued devices.  If another device is being used, there may be a personal or different Google account logged in.  You will need to setup Multiple Profiles or Remove Other Accounts.  If it is happening on a school-issued device, please email help@sscps.org.

PlusPortals is the online system that SSCPS uses for communication between teachers, students, and parents for grades 5 - 12.  Each individual will get their own account, including individual parents.  

PlusPortals is used, along with Google Classroom, to share scheduling and grading information.  Parents are encouraged to log in as themselves to review their child's progress throughout the year.  Term Marks/Report Cards, as well as Warnings, if they exist, can also be found in PlusPortals.

Though links are provided on various pages here on SSCPS.org, the best way to get to PlusPortals is to use the link under "Students" or "Families" menus  at the top of sscps.org.  If you search for PlusPortals on Google, Yahoo, Bing, etc, it will bring you to a random school across the Internet.

• For parents/guardians, the email address you have on file with SSCPS is your account name.  All primary parent/guardians automatically get an account.  If other individuals need an account, please call the school at 781-982-4202 and ask to speak to Dee.
• For students, their Google Account is used as their account name.  This is the same as their email address.
• For teachers, their account is also their Google Account.  Parents and students are encouraged to email the teachers directly, though PlusPortals can also be used.

All parents and students in grades 5 - 12 can reset their password on their own.  Please go to the PlusPortals login page and use the password reset/forgot password link below the login prompt.

Sometimes accounts take a bit to set up and/or activate.  Parent accounts should be activated in the first few days of school.  Activation emails expire after 48 hours.  If the email does not get to you, please check your SPAM folder.  If that still does not help, please call the school or email help@sscps.org.

• Students are taught to use PlusPortals in their classes.  There is also a generic PlusPortals for Students guide.
• Parents can use the SSCPS Quick Start For Parents or PlusPortal for Parents. 
• Our vendor, Rediker, has also provided this page for general information and this page for viewing your students.

Schoolpass is an online service/app/website that helps schools stay coordinated during dismissal.  It allows teachers to know that parents/guardians have arrived to pick up their student(s).

During dismissal, drivers will be checked in when they arrive at school.  This is mostly done with an RFID that is attached to the car.  Pickup drivers can also be manually checked in by looking up the family/student.  To do self-checkin, please watch this video; pay close attention at around 2:00 minutes in. 

Once check-in happens, teachers will be notified to send the appropriate students to the correct dismissal location.

All primary contacts will be issued an RFID.  We will be passing these out during dismissal when we launch them.  For families new to SSCPS after the initial launch, we will have them ready for you on your student's first day.

Yes!  Each driver can get their own RFID.  In fact, this is Schoolpass will work the easiest.  If a driver is only occasionally picking up your student(s) during the year, an RFID is not required.

No worries, we can replace your RFID.  Please call the school or email help@sscps.org.  We will also disable the old RFID so it can not be used by strangers.  If it is found, please return it to SSCPS or destroy it.

You will only need a Schoolpass account if you do self check-in.  If you are the Primary Contact in SSCPS's records, you will receive an email invite to Schoolpass.  Please set up and verify your profile.  This is the email you will use to log into the app.

It is available for both Android and iPhone. There have been issues with updates from Schoolpass.  If you run into issues using it, please try to uninstall it with the option to remove all app data.  Then reinstall it.  The vendor requests that you email support@schoolpass.com if you continue to run into issues.